Visivra Official Website › Guarantee
GuaranteeThe Visivra 60-Day Money-Back Guarantee, Explained
Visivra carries a 60-day money-back guarantee from the date of purchase.
Opened bottles are included, which is what makes it a trial period rather than a returns policy. It is administered by the order desk on +1 (323) 347-4522, return postage is the buyer's, and processing takes three to five business days before the card takes another five to ten.
Sixty days is one week longer than the shortest trial in this formula's evidence base. That is what makes it useful.
What the Visivra guarantee actually covers
Two months, opened bottles included, administered by telephone.
60 days from the date of purchase. Opened bottles included. That second sentence is the one that matters, because a window that only covers unopened stock is not a trial period at all, it is a returns policy.
The window runs from the purchase date rather than from the delivery date, so shipping time comes out of it. On a two-bottle pack that is the difference between sixty days of capsules and about fifty-five, which is worth knowing when you set the reminder.
It is administered by the seller's order desk, not by this website. Call +1 (323) 347-4522 with the order ID. The website address at the foot of every page here cannot see orders and therefore cannot open a refund, which is a limitation of this desk rather than a policy.
Why the Visivra window is the length it is
Sixty days is not an arbitrary number in this category, and it is roughly the shortest window that makes an eye supplement testable at all.
The screen-worker bilberry trial ran eight weeks. The ciliary-muscle trial found its effect at weeks 8 and 12. The astaxanthin trial read out at day 84. AREDS2 ran a median of five years. The shortest of those is eight weeks, which is fifty-six days.
So a 60-day window is one week longer than the shortest published trial in this formula's evidence base, and the wait buyers on this roster most often report, 3–4 weeks, sits comfortably inside it. A thirty-day window would have closed before the first trial cited here took its reading.
How to use the Visivra window as an actual test
Write the target down on day zero
Glare on a night drive. How your eyes feel at six in the evening. How long it takes to read comfortably after coming in from bright sun. One specific thing, written before you start.
Keep the capsule with the same meal every day
Carotenoids need dietary fat. A capsule taken with coffee is being asked to do something the chemistry does not support.
Do not judge it before week four
No trial cited on this site took a reading earlier than that, and the commonest complaint on this roster is about week one.
Decide at day fifty
Ten days short of the window. That leaves room for the call, the return authorisation and the post, none of which is instant.
The commonest way a guarantee goes unused is not dissatisfaction. It is a diary entry nobody made. Put day fifty in a calendar on the day the order email arrives and the window looks after itself.
What the Visivra guarantee does not do
It is a purchase policy, not a medical promise. It says that if you do not want the product you can have your money back inside two months. It does not say the product will work, and no refund policy in any category has ever been evidence of efficacy.
It does not cover return postage, which is the buyer's cost. On a two-bottle pack that is a real fraction of the refund, and on an international return it can exceed it.
And it does not run from delivery. Shipping time comes out of the window, which is why day fifty rather than day sixty is the date to act on.
If your vision has changed, the sixty days spent finding out whether a capsule helps is sixty days not spent finding out what changed. Book the appointment first and take the capsule afterwards if you still want to. That order round the other way is the one genuinely costly mistake available here.
The Visivra refund route, in brief
Telephone the order desk before you pack anything
Dial +1 (323) 347-4522 with the order ID in front of you; it is printed in the order email. Nothing typed into a form on this website can start a refund, because no order data exists here to act on.
Take the return authorisation, and the address that comes with it
Bottles are received at 320 Park Avenue, Floor 15, New York. Ring first: a parcel arriving unannounced has nothing attaching it to a purchase and may be turned away at the door.
Drop a slip with your name, email and order ID into the box
Thirty seconds of writing. Most stalled refunds in this category are bottles sitting at a returns address that nobody can attribute to a buyer.
Post it tracked, and carry that cost yourself
Return carriage is not reimbursed. Hold the tracking reference until the money appears, since it is the single piece of evidence that the parcel was delivered at all.
Allow three to five business days, and then another five to ten
The first stretch is the desk working through the return. The second belongs to your card issuer and is outside anybody here's control.
The full version, with what each step is for and the commonest way each one stalls, is on the refund policy page.
What the Visivra guarantee is worth on each rung
| Pack | Supply | Days the window covers | What the window is worth |
|---|---|---|---|
| 2 Bottles | 60 days | 60 | The whole purchase. Supply and window end on the same day. |
| 3 Bottles | 90 days | 60 | Two thirds of the purchase, and comfortably more than the wait the roster reports. |
| 6 Bottles | 180 days | 60 | A third of the purchase. The remaining four months are a commitment made in the first two. |
The window is the same length on every rung. What changes is how much of the purchase it covers.
That table is the honest argument for and against the six-bottle pack in one place. It is $1.63 a capsule against $2.63, which is real money, and it carries the same two-month window as a pack a third its size.
A buyer who already knows this suits them is straightforwardly better off on the six. A buyer testing it for the first time is buying four months of certainty they do not yet have, and the two-bottle rung exists for exactly that person.
There is a middle route and it is worth naming: buy two, use the window properly, and if the answer is yes buy six at the end of it. That costs $158 and then $294 rather than $294 once, and the difference is what the certainty is worth to you.
Who publishes this Visivra website?
- Age-Related Eye Disease Study 2 (AREDS2) Research Group. Lutein + zeaxanthin and omega-3 fatty acids for age-related macular degeneration: the Age-Related Eye Disease Study 2 (AREDS2) randomized clinical trial. JAMA. 2013;309(19):2005-15. PMID 23644932. https://pubmed.ncbi.nlm.nih.gov/23644932/
- Ozawa Y, Kawashima M, Inoue S, et al. Bilberry extract supplementation for preventing eye fatigue in video display terminal workers. J Nutr Health Aging. 2015;19(5):548-54. PMID 25923485. https://pubmed.ncbi.nlm.nih.gov/25923485/
- Kosehira M, Machida N, Kitaichi N. A 12-Week-Long Intake of Bilberry Extract (Vaccinium myrtillus L.) Improved Objective Findings of Ciliary Muscle Contraction of the Eye: A Randomized, Double-Blind, Placebo-Controlled, Parallel-Group Comparison Trial. Nutrients. 2020;12(3). PMID 32106548. https://pubmed.ncbi.nlm.nih.gov/32106548/
- Hecht KA, Marwah M, Wood V, et al. Astaxanthin (AstaReal) Improved Acute and Chronic Digital Eye Strain in Children: A Randomized Double-Blind Placebo-Controlled Trial. Adv Ther. 2025;42(4):1811-1833. PMID 40014233. https://pubmed.ncbi.nlm.nih.gov/40014233/
Order Visivra with the window in your calendar
Day fifty, not day sixty. Ten days is what the call, the authorisation and the post actually take.
Two bottles $158 · six bottles $294 · 60-day money-back guarantee
Order Visivra On The Official WebsiteOne capsule a day · 30 per bottle · lot VIS-26/VI-5716
